With our unique global strategic partnership portfolio, we offer a rich bouquet of reliable, seamless and affordable internet solutions with unrivalled availability graph that our customers can always count on for all that they do.!
We got you covered
We continue to thrive on our active digital transformation mindset, to ensure that ours remain a network that foster meaningful connections. In ways that assure customer productivity as well as success in the work they do, and positively amplifies their experiences in the way they live and play.
- Secure
- Cost Effective
- Reliable
- Scalable
We will consistently innovate, adopt next-generation technologies and expand our network to ensure our customers enjoy unrivalled services through efficient operations.
Experience superfast broadband
Customer Satisfaction Is Our Goal
Service Delivery & Reliability
We make certain to maintain an SLA and network reliability graph of 99.9% for fibre and land-based services and 98% for radio-based wireless/mobile solutions.
Customer Service
Ours is a relationship fostering and technology driven Customer Service Unit (CSU) with friendly and smart individuals that treat all customer requests, inquiries and complaints with the highest level of regard, professionalism and real time resolution and problem-solving expertise that each customer deserve. Our helpdesk is also equipped to handle customer related engagements via phone, email, SMS and WhatsApp.
24/7 Technical Support
We boast a well-staffed and excellent 24hr technical support team that manage reconnections, restorations and downtimes swiftly and efficiently with an MTTR graph of 0-6 hours maximum.